Frequently Asked Questions: Order Shipment Tracking
Understanding shipment tracking is key to ensuring your items arrive on time. We've compiled a list of the most common questions customers ask regarding shipment tracking, so you always stay informed from checkout to delivery.
1. What is order shipment tracking?
Order shipment tracking is a system that allows you to monitor the status of your package after it has been shipped. Using a tracking number, you can see when your order is packed, shipped, and delivered.
2. How can I track my order?
Once your order is shipped, you’ll receive an email with a unique tracking link. Click the link or visit our Order Tracking Page to monitor real-time updates. You can also enter your tracking number on the courier’s website.
3. When will I receive my tracking number?
Tracking numbers are typically sent via email within 24–48 hours of placing your order. If you haven’t received one, please contact our support team.
4. What if my order shows no movement?
Sometimes, it may take 1–2 business days for tracking data to update. If your shipment tracking hasn’t changed in 3+ days, contact the courier directly or visit 17track.net — a global, trusted shipment tracker (external do-follow link).
5. Do you ship internationally?
Yes! All international orders come with shipment tracking so you can follow your package across borders.
For more details about our shipping policies, check out our Shipping Info page (internal link).